Asset Management vs. Asset Tracking…the View from E-ISG

Today I welcome guest blogger Jackie Luo, Chief Executive Officer of E-ISG Asset Intelligence, an Intelleflex partner that provides an enterprise asset management software solution for mid-sized enterprises and government agencies.  Jackie has a range of experiences in the mobile and enterprise software industries and believes that the power of mobility and cloud-based application will bring much more efficient asset management solution to enterprises. I trust you’ll find her perspectives insightful and you can email her by clicking here.

Kevin Payne

Senior Director of Marketing, Intelleflex


Jackie Luo

CEO of E-ISG Asset Intelligence

I often hear people mix these two terms “asset tracking” and “asset management”.  It’s easy to mix them because they are both associated with assets, and require some form of barcodes, tracking devices and some kind of software to collect and display data. But they are different, in scope, goals, and business processes.

  • Scope: Asset tracking typically covers a subset of assets, while asset management should cover enterprise wide physical and IT assets, including buildings, equipment, IT hardware and software, consumables and capitalized assets. For example, you need to track all your vehicles, so you put GPS devices in your vehicle to track their location, driving history, etc. You need to track a particular batch of shipment in order to know the condition during shipment, so you put some sensor devices on these shipments to monitor the temperature, humidity, etc.   Enterprise asset management is much broader in scope. It seeks visibility to the physical and fiscal information of all your assets, e.g. where they are, who have them, purchase cost, replacement value, maintenance schedule,  so you can make the best decision on how to use your assets. In the context of enterprise wide assets, items for asset tracking, like vehicles or some high value and mobile equipment are items in sub categories in the entire enterprise asset registry.
  • Business processes: Enterprise asset management is a key process in a business operation. It touches cross functional departments like procurement, facilities management, IT services, and financial reporting. The business process for asset tracking is most likely simpler, and touches fewer cross functional points.  Consequently, the effectiveness in managing enterprise assets has C-level visibility, while the responsibility for asset tracking most likely resides in individual departments.
  • Goals: The goals for asset management include 1) reduce the spend on equipment purchases, 2) optimize the life-cycle costs of equipment 3) institute accountability of assets, and 4) reduce the risks in asset management (e.g. theft, improper disposal of assets, failure in compliance). The goals for asset tracking are often specific to the category of assets, for example, on time shipment, utilization rates of a piece of equipment.

Although asset tracking and asset management are different, there is no reason why the tools to support these business processes should be separate. Since enterprise asset management addresses the entire portfolio of assets, a company’s enterprise asset management solutions should also be able to address specific asset tracking needs.  What does it means for the end users? They don’t have to switch applications. They don’t need to enter data twice. They don’t have to import and export data between applications. These should be the basic requirements in an asset management solution. Moreover, with the increasing use of RFID tags in asset tracking, an asset management software solution should have built in support to RFID tag reading workflow. This will eliminate expensive RFID middleware or customization.  You can learn more about E-ISG’s solution here.

What Happened to Our _____? It Was Here a Minute Ago.

If you work at a hospital, factory or simply in an office, you may have noticed that things tend to sometimes walk off on their own. This is bad enough if you lose a pen or notebook but imagine the cost when it’s high-value assets like computers or medical equipment that is misplaced around your facility, or worse – disappearing out your doors.

According to Intelleflex partner Supply Insight, tracking and managing assets presents four challenges:

  • Accountability: Who has or took the asset?
  • Labor: Let me go look for it. It costs time and money to look for a missing asset.
  • Shrinkage: I can’t find it so I’ll order a new one.
  • Hoarding: I don’t want to have this happen again so I’ll order more or just hide the ones I have so others can’t use them.

Using Intelleflex XC3 Technology and Supply Insights rPlatform™ suite of solutions, the company is able to help its customers more efficiently monitor and manage their valuable (and all too often highly mobile) assets.  The result is reduced labor and purchasing costs, better asset utilization and a more informed management team.

You can learn more about this by clicking here to view a SlideShare presentation on their solution suite.

View the Supply Insight SlideShare

Here’s hoping your assets are safe for the holidays!


Kevin Payne

Senior Director of Marketing